10 Things Your Customers Wish You Knew About Them

You want the right people to receive your company’s message. How do you make an impact with your demographic? When it comes to marketing, understanding your target audience’s behaviours and patterns doesn’t have to be an overwhelming task. Whether you are looking to increase your customer base or strengthen relationships with current clients, some education in basic social psychology can help you make strategic decisions that will yield results for you business.

I would like to share the infographic “10 Things Your Customers Wish You Knew About Them” that presents several tactics businesses have used to appeal to their customers.


The ideas are often simple, when you think of how easy it could be to personalize outgoing messages or remembering customers’ names, but it is often these thoughtful gestures that make a lasting impression on a customer. Have you ever experienced any of these tactics as a consumer? What was your response? Which of these could you see implementing into your strategy? I look forward to your comments below!