holiday

Marketing Resolutions To Keep for 2015!

HNYWith the New Year upon us, most of us are taking the time to reflect on the past year and look towards the next. Everyone will soon be talking about how 2015 will be the best year yet – without it actually having happened yet! But it doesn’t have to be all talk. Here are four resolutions to keep in your marketing plan for the coming year:

  1. Check out the competition: See where your competition is spending their money, you could learn something! Are they focusing on branding themselves? What keywords do they use on their website? Knowing this information will inform your marketing strategy and will help find ways to help you stick out from your competition.
  2. Explore your social platforms: Find what platform works best for you and engages your target audience the most. If your subject matter is image heavy, don’t be disappointed if you’re struggling with success on Twitter – it may not be where your best audience is. Try Instagram instead!
  3. Invest in measurement: Whether you’re looking to launch a national campaign, book an ad in a magazine, or start a blog, make sure that wherever you choose to spend your marketing dollars on has the best ROI.
  4. Increase your curiosity: Never stop trying and testing new campaigns or messaging! You will not only keep your content fresh, but over time you will refine messages to your current target markets, and find new ones. Digital advertising is one of the most flexible mediums for messaging and testing new content. Get out there!

2014 wouldn’t have been the kind of year it was for CreativeWorks without my incredible clients! Thank you. Your businesses inspire me and I look forward to working with you in 2015.

To those of you following this blog or engaging in my discussions on LinkedIn who are not my clients, thank you for your interest and engagement. In 2015, I will continue to bring you hands-on, thought-provoking insights and case studies based on my personal experiences as the owner of a Canadian marketing agency.

On behalf of all of us at CreativeWorks Marketing, I wish you and your family the very best for the holidays and New Year!

Are there any topics you’d like me to write about in 2015? Please share your questions and comments below.

Holidays, Giving, and Brand Building

philanthropy-charity-donate

Much like celebrities, your business is in the public eye, even if it’s a B2B business, so you probably receive requests for donations, and solicitations for sponsorships all the time.

How do you make the decision whether or not to respond to all of them? Do you cherry pick a few organizations to help, or go with your personal bias and choose a charity close to your heart, or do you choose based on what is right for your brand / business? Depending on your answer, you approach could cause you to miss out on opportunities to strengthen your brand through charitable efforts.

Compared to yesterday’s customer, today’s customer is much savvier and expects more from your company. Today, they have greater access to company information, so it’s pretty transparent when a business does a few good things to boost their reputation, versus a business that has put all their charitable efforts and resources into making a real impact on society.

As a business owner myself, I recommend shifting your business’s approach from obligation (something you feel your company should do) to opportunity (something your company might want to do).

To decide whether or not you should make that donation on behalf of your company, think about the following things first:

  1. Does this organization have relevance in your industry?

Support issues and platforms relevant to your industry. If you are part of the food industry, try getting involved with a charity that promotes healthy eating habits, provides meals… etc.

  1. Does this organization have community relevance?

Your customers are your community. Ask yourself, would your customers be on board with your charity of choice?

  1. Is this organization relevant to your target market?

By supporting causes your target market cares about, you gain their attention, respect and trust (something businesses can spend years and big money building). Align yourself with what appeals to your target.

  1. Does this organization have brand relevance?

By having your charitable efforts feed into your brand identity and positioning you will reinforce your brand message, and differentiate yourself.

To support an organization is a strategic decision, and if selected carefully, it won’t dilute your brand’s core values. If anything, selecting an appropriate charity communicates your goals and ideals more clearly to your target customers and partners.

Also, don’t forget – as much as donating to or sponsoring a charity is beneficial to your brand, it also just feels good to give.

Is your business involved with a charity? If so, why did you pick that charity? What was your approach, and what do you hope to gain (if anything) by involving yourself with that organization? Share your thoughts with us in the comment section!

Online Shopping Goes Mobile – Is Your SMB Ready?

The holiday season often stirs two different emotions in people. On one hand, they enjoy spending time with their families, but on the other hand, shopping at malls and stores becomes a nightmare.

Online shopping has made buying presents much easier, and more Canadians now prefer to buy their presents online. In fact, a recent Ipsos Holiday Statistical Predictions survey showed that 73% of Canadians will shop for presents online this year.

What is more surprising is that Google Canada says 12% of Canadian smartphone users will buy their holiday gifts from their phone, and at least 53% will use a mobile device just to look up information about a purchase.

SMBs need to be aware that the future of shopping is heavily intertwined in the mobile market, and they need to adjust their marketing strategies to include mobile engagement. The infographic below from Mobstac looks at mobile shopping trends, and how smartphone usage is changing the way brands engage consumers during the holiday.

Mobile-Shopping-Trends-Holidays-2013-1126[1]

For SMB owners, this means that the world of mobile can’t be ignored. Just because you don’t feel that your business isn’t large enough to have a mobile website or app, doesn’t mean that your customers won’t be searching for your products or services from their smartphones.

Is your SMB’s website optimized for smartphones? Have you considered an app for your SMB? I look forward to discussing this topic in the comments below.